1.1 Here at Femmingo we are firmly focussed on you as our customers, fully appreciate the importance of the data you provide to us and are committed to protecting and respecting your privacy by only using your data for purposes we have told you about.
We will never sell your data or share it with others so they can try and sell you their products – what we will do, unless you tell us not to, is share news about our products and amazing offers and discounts through our newsletter. We want it to be fun and informative and share the love we have for our products with you.
If you receive our newsletter we will respect your inbox. You will have the opportunity to unsubscribe at the bottom of every newsletter.
Of course, we also work very hard to keep your information safe and we want our use of your data, and your use of our services, to be secure. We follow strict security procedures on how personal data is stored and used, and who sees it, to help stop any unauthorised person getting hold of it.
1.2 This Privacy Notice (and any other document referred to in it) sets out the basis on which we will process and use any personal data that we collect from you and that you provide to us.
- Identity and Contact Details
2.1 We have a duty to protect personal data that we collect from you.
- Personal Data We Collect from You
We collect and use the following data from our customers and visitors to our websites at www.Marbl Cosmetics.com
(a) When you make a general enquiry using our ‘contact us’ page, we will collect your name, contact information and details about your enquiry so that we can answer you.
(b) If you create an Account, we will collect and use your e-mail address and password to administer this.
(c) We will collect and use certain technical information about you and your visit when you visit our Website.
(d) We will collect details of whether or not you want to receive other communications from us – through our newsletter - and will give you the option to unsubscribe whenever we send those to you.
(e) We may collect certain other information that you give us, for example, if you register with us for our client login areas, complete a survey or report problems with our Website.
- Lawful Bases for Processing
Our Contract with you
4.1 We use your data to provide information you have asked for, to send you the things you have bought from the site and to provide you with a good experience of our Website. Without this we may be unable to correspond with you, send you e-mail service notices, (for example in the very rare situation that there may be a product safety issue), provide you with the information you have requested, or enter into contracts with you.
4.2 You may also have given us your consent, via the appropriate opt-in box on a contact form or by signing up on our website, to provide you with information via our newsletter about special offers and discounts.
- How We Use Personal Data
5.1 We collect and use your data for the following purposes:
(a) Responding to messages from you and recording any communications.
(b) Providing the services, products and information that you ask us for and performing our obligations under any contracts that we enter into with you.
(c) Sending you our newsletter, which can be unsubscribed from at any time using links provided in the e-mails.
(d) Providing information about changes to our services.
(e) Allowing you to participate in interactive features of our website.
We do not collect your personal data to give to third parties for the purposes of sending you marketing information.
- How We Share Personal Information
6.1 We share your personal data, as necessary, with third parties who provide the following services for us:
Hosting of the website shop, despatch and delivery of products you have bought from us, a customer details database provider, email services to help us with emailing the newsletter, and payment processors.
6.2 We do not share your data with third parties for the purposes of sending you marketing information.
- Automated Decisions and Profiling
We do not make any automated decisions about you.
- Retention of Personal Information
We will keep your personal information for limited and appropriate periods of time only, depending on the purpose. For direct marketing for example we keep your data until you unsubscribe.
Our Website uses “cookies” and other tracking technologies which are placed and stored on your computer hard drives or in their browser memory, if you agree, when you visit our Website. These are small files of information that help the site work better. Some help us measure how many visitors we have had to the site, and what pages are visited most and some help the shopping basket function to work for example.